Express Consent Requirement
- Consumers must actively opt into any subscription or recurring billing service.
- Clear and transparent information regarding subscription terms, billing cycles, and cancellation policies will be provided before sign-up.
Easy Cancellation Mechanism
- Consumers must be able to cancel their subscription through a simple and accessible electronic process.
- The cancellation process will not require unnecessary steps, such as calling customer service or navigating excessive confirmation pages.
Immediate Confirmation
- Upon cancellation, consumers will receive an immediate confirmation via email or electronic notification.
- Any final charges or outstanding balances will be communicated clearly at the time of cancellation.
No Hidden Barriers
- Consumers will not be required to complete surveys, speak to a representative, or provide excessive justifications to cancel.
- The cancellation process will be as easy as the sign-up process.
Refund and Final Billing Policies
- If applicable, any refund or prorated amount due will be processed per the company’s refund policy.
- Consumers will be informed of their final billing details before cancellation takes effect.
This policy ensures a fair and transparent subscription experience, protecting consumer rights while maintaining a user-friendly service.
This policy is effective as of Jan 1st, 2025.
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